The Shoe Box is not just a store, but the culmination of a lifelong journey filled with passion, dedication, and a deep connection to the kids-wear industry. Allow us to share our heartfelt story with you.
For the past 30 years, we have been immersed in the world of kids-wear, manufacturing and exporting garments from our humble hometown in India to various countries worldwide. It has been a labour of love, driven by our desire to provide children with the best kids-wear clothing designs, fabric quality and comfort. As a couple, my wife Timmy and I, Surjeet, have poured our hearts into this industry, cherishing every moment of bringing joy to families through our creations.
Many years ago, we made the decision to settle in Vancouver, Canada, to be closer to our daughters who reside in North America. It was a significant move for us, both personally and professionally, as we embarked on a new chapter in our lives. Our passion for the kids-wear and shoe-ware industry remained unwavering and we were determined to share our expertise and love for this craft with the local community.
Since our arrival in Canada, we have worked tirelessly to establish ourselves in the vibrant city of Vancouver. The support and warmth we received from the people of Canada have been overwhelming and we are forever grateful. The kids-wear industry has not only been our livelihood, but also our purpose: a means to connect with families and spread happiness through our wide selection of shoes for kids.
Nestled in the heart of the Kids Market on Granville Island, our store has become a beloved destination for locals and tourists alike. The Granville Island community has welcomed us with open arms, embracing us as part of their family. The love, care and support that thrives within this community are truly remarkable and we are honoured to be a part of it.
With each passing day our customer base grows stronger, as recurring and loyal patrons visit our store, knowing us by name. We take pride in the relationships we've built and the trust that families place in us when it comes to their children's footwear needs. Seeing the smiles on children's faces, as they find the perfect pair of shoes, fills us with immeasurable joy and a sense of purpose.
Our business is guided by principles of exceptional service, integrity and a genuine love for what we do. We understand the importance of nurturing growing feet, providing not only stylish options, but also ensuring comfort and support. Our years of experience as parents and grandparents, coupled with our passion for this industry, have made us experts in understanding the unique needs of children and curating a collection that reflects their individuality.
Within our team, we have talented specialists who bring their expertise to every aspect of the business. From our meticulous buyers, who source the finest shoes, to our dedicated customer service representatives, who go above and beyond, our team is committed to delivering an unforgettable experience to each customer who walks through our doors.
Looking back at our journey, it is the love and support we have received from our customers that have driven us to where we are today. We are grateful for the opportunity to serve families, to witness children take their first steps in our shoes and to play a small part in their growth and happiness.
As for surprises, you may be interested to know that The Shoe Box has been in business for over 15 years, with a legacy spanning generations. Our humble beginnings in India have shaped who we are today and we carry that rich heritage with us in every step we take. It is this unique blend of cultures and experiences that sets us apart and brings a touch of magic to our store.
While we, Timmy & Surjeet, are at the forefront of The Shoe Box, we couldn't achieve what we have without the support of our incredible team and dedicated staff who greet customers everyday.